Privacy Policy
Privacy Policy
Your privacy is important to us. This policy outlines how Knight FinTech collects, uses, and protects your personal information.
Introduction
Welcome to Knight FinTech. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services, and tell you about your privacy rights and how the law protects you.
This policy applies to all information collected through our services, including our website, mobile applications, APIs, and any related services (collectively, the "Services").
Information We Collect
We collect several types of information from and about users of our Services:
Personal Information
- Identity Data: First name, last name, username, date of birth
- Contact Data: Email address, telephone number, billing address
- Financial Data: Bank account details, payment card details, credit history
- Transaction Data: Details about payments and services you have purchased
- Technical Data: IP address, browser type, device information, operating system
Usage Information
- Information about how you use our website, products, and services
- Pages visited, features used, time spent on pages
- Search queries, click patterns, and navigation paths
- Error logs and performance data
Automatically Collected Information
- Cookies and similar tracking technologies
- Device identifiers and advertising IDs
- Geolocation data (with your permission)
- Server logs and analytics data
How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery
To provide, maintain, and improve our Services, process transactions, and fulfill your requests
Customer Support
To respond to your inquiries, provide technical support, and communicate with you about our Services
Security & Fraud Prevention
To detect, prevent, and address fraud, security breaches, and other potentially harmful activities
Legal Compliance
To comply with legal obligations, resolve disputes, and enforce our agreements
Analytics & Improvement
To analyze usage patterns, optimize our Services, and develop new features
Marketing Communications
To send you promotional materials, newsletters, and updates (with your consent)
Legal Basis for Processing
We process your personal data based on: (1) your consent, (2) performance of a contract with you, (3) compliance with legal obligations, or (4) our legitimate interests in operating and improving our business.
Information Sharing and Disclosure
We may share your personal information in the following situations:
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All data in transit is encrypted using TLS 1.3. Sensitive data at rest is encrypted using AES-256
Access Controls
Strict access controls and authentication mechanisms limit data access to authorized personnel only
Secure Infrastructure
Our systems are hosted in SOC 2 Type II certified data centers with 24/7 monitoring
Regular Audits
We conduct regular security audits, vulnerability assessments, and penetration testing
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention and deletion policies.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you
Right to Rectification
Request correction of inaccurate or incomplete personal information
Right to Erasure
Request deletion of your personal information in certain circumstances
Right to Object
Object to processing of your personal information for certain purposes
Right to Portability
Receive your personal information in a structured, machine-readable format
Right to Restrict
Request restriction of processing of your personal information
How to Exercise Your Rights
To exercise any of these rights, please contact us at privacy@knightfintech.com. We will respond to your request within 30 days. You may also be able to exercise some of these rights through your account settings.
Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
Data Transfer Safeguards
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.
How We Notify You of Changes
- We will post the updated policy on our website
- For material changes, we will send you an email notification
- We may display a prominent notice on our Services
- We may require you to acknowledge the changes before continuing to use our Services
We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Postal Address
Knight FinTech Private Limited
Floor No. 6, Techniplex-II, Goregaon (W), Mumbai 400062
Maharashtra, India
Data Protection Officer
For privacy-related inquiries specific to GDPR or data protection regulations, you may contact our Data Protection Officer directly at hello@knightfintech.com.
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