# Privacy Policy Your privacy is important to us. This policy outlines how Knight FinTech collects, uses, and protects your personal information. Last Updated: February 2026 **GDPR & CCPA Compliant** ## Introduction Welcome to Knight FinTech. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services, and tell you about your privacy rights and how the law protects you. This policy applies to all information collected through our services, including our website, mobile applications, APIs, and any related services (collectively, the "Services"). **Important:** Please read this privacy policy carefully. By using our Services, you acknowledge that you have read and understood this policy. ## Information We Collect We collect several types of information from and about users of our Services: ### Personal Information - **Identity Data:** First name, last name, username, date of birth - **Contact Data:** Email address, telephone number, billing address - **Financial Data:** Bank account details, payment card details, credit history - **Transaction Data:** Details about payments and services you have purchased - **Technical Data:** IP address, browser type, device information, operating system ### Usage Information - Information about how you use our website, products, and services - Pages visited, features used, time spent on pages - Search queries, click patterns, and navigation paths - Error logs and performance data ### Automatically Collected Information - Cookies and similar tracking technologies - Device identifiers and advertising IDs - Geolocation data (with your permission) - Server logs and analytics data ## How We Use Your Information We use the information we collect for various purposes, including: ### Service Delivery To provide, maintain, and improve our Services, process transactions, and fulfill your requests ### Customer Support To respond to your inquiries, provide technical support, and communicate with you about our Services ### Security & Fraud Prevention To detect, prevent, and address fraud, security breaches, and other potentially harmful activities ### Legal Compliance To comply with legal obligations, resolve disputes, and enforce our agreements ### Analytics & Improvement To analyze usage patterns, optimize our Services, and develop new features ### Marketing Communications To send you promotional materials, newsletters, and updates (with your consent) ### Legal Basis for Processing We process your personal data based on: (1) your consent, (2) performance of a contract with you, (3) compliance with legal obligations, or (4) our legitimate interests in operating and improving our business. ## Information Sharing and Disclosure We may share your personal information in the following situations: ### Service Providers We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are bound by contractual obligations to keep information confidential and use it only for the purposes we specify. ### Business Partners We may share information with our business partners to offer you certain products, services, or promotions. We will only share information necessary for these specific purposes and ensure partners maintain appropriate data protection standards. ### Legal Requirements We may disclose information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to government requests. ### Business Transfers In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred to the acquiring entity, subject to this privacy policy. **We Do Not Sell Your Data:** Knight FinTech does not sell, rent, or trade your personal information to third parties for their marketing purposes. ## Data Security We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. ### Encryption All data in transit is encrypted using TLS 1.3. Sensitive data at rest is encrypted using AES-256 ### Access Controls Strict access controls and authentication mechanisms limit data access to authorized personnel only ### Secure Infrastructure Our systems are hosted in SOC 2 Type II certified data centers with 24/7 monitoring ### Regular Audits We conduct regular security audits, vulnerability assessments, and penetration testing **Important Notice:** While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. ## Data Retention We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. ### Active Accounts Data retained while your account is active and for the duration of our business relationship ### Closed Accounts Data retained for 7 years after account closure for legal and compliance purposes ### Marketing Data Data retained until you withdraw consent or for 2 years of inactivity ### Technical Logs Server logs and analytics data retained for 90 days When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention and deletion policies. ## Your Privacy Rights Depending on your location, you may have certain rights regarding your personal information: ### Right to Access Request a copy of the personal information we hold about you ### Right to Rectification Request correction of inaccurate or incomplete personal information ### Right to Erasure Request deletion of your personal information in certain circumstances ### Right to Object Object to processing of your personal information for certain purposes ### Right to Portability Receive your personal information in a structured, machine-readable format ### Right to Restrict Request restriction of processing of your personal information ### How to Exercise Your Rights To exercise any of these rights, please contact us at [privacy@knightfintech.com](mailto:privacy@knightfintech.com). We will respond to your request within 30 days. You may also be able to exercise some of these rights through your account settings. ## Cookies and Tracking Technologies We use cookies and similar tracking technologies to collect and track information about your browsing activities on our Services. ### Essential Cookies Required for the website to function properly. These cannot be disabled without severely affecting your use of the Services. ### Analytics Cookies Help us understand how visitors interact with our Services by collecting and reporting information anonymously. ### Functional Cookies Enable enhanced functionality and personalization, such as remembering your preferences and settings. ### Advertising Cookies Used to deliver relevant advertisements and track campaign performance. You can opt-out of these cookies. ### Cookie Control You can control cookies through your browser settings. However, disabling certain cookies may affect your experience on our Services. Most browsers allow you to: - See what cookies are stored on your device - Delete cookies individually or all cookies - Block third-party cookies - Block cookies from specific websites - Block all cookies ## Children's Privacy Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. **If we discover we have collected information from a child under 18:** We will delete that information as quickly as possible. We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and similar regulations. ## International Data Transfers Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. ### Data Transfer Safeguards **Standard Contractual Clauses:** We use EU-approved Standard Contractual Clauses for transfers from the EEA **Adequacy Decisions:** We transfer data to countries recognized by the EU Commission as providing adequate protection **Binding Corporate Rules:** Internal policies ensuring data protection standards across our global operations ## Changes to This Privacy Policy We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy. ### How We Notify You of Changes - We will post the updated policy on our website - For material changes, we will send you an email notification - We may display a prominent notice on our Services - We may require you to acknowledge the changes before continuing to use our Services We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information. ## Contact Us If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: ### Email [hello@knightfintech.com](mailto:hello@knightfintech.com) ### Phone [+91 9257575797](tel:+919257575797) ### Postal Address Knight FinTech Private Limited Floor No. 6, Techniplex-II, Goregaon (W), Mumbai 400062 Maharashtra, India ### Data Protection Officer For privacy-related inquiries specific to GDPR or data protection regulations, you may contact our Data Protection Officer directly at [hello@knightfintech.com](mailto:hello@knightfintech.com). ### Need Help? Access your data rights or get answers to privacy questions [Exercise Your Rights](mailto:hello@knightfintech.com) [Privacy FAQs](https://www.knightfintech.com/contact-us)